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Frequently Asked Questions

Will my carpet resoil quicker after cleaning?
Not with Magna-Dry. The resoiling rate is reduced. However, the case with lesser cleaning systems is very different because chemical residues that attract soil are left in your carpet after cleaning. With Magna-Dry, your carpet is left soil and residue-free.

How long will it take it to dry?
Usually rooms are ready to use soon after cleaning. A normal range of drying time is from 30-60 minutes. This varies due to carpet type, amount of soil, weather, air movement, humidity and room temperature.

Will cleaning damage my carpet?
Not with Magna-Dry cleaning. Carpet damage resulting from cleaning is not the fault of cleaning itself, but because of harsh methods, super-heated water, residue-laden chemicals, detergents and poor quality workmanship. You can trust the unique Magna-Dry system and trained technicians to protect your furnishings.

Will all the stains come out?
Most stains come out with a Magna-Dry cleaning but we cannot guarantee that all stains will be removed. You can be sure that our technicians will treat all persistent stains, removing any that are not permanent. When a stain is judged to be permanent, our technicians have the ability to use special treatment methods and they will discuss them with you.

What should we do before the cleaning is done?
With just a little assistance from you, Magna-Dry will make sure those special mementos and treasures are kept safe: Please remove all breakables from areas to be cleaned, as well as any small furniture pieces and personal items. China cabinets, display cases and closet floors must be emptied before moving and cleaning. Full length draperies and upholstery skirts should not be resting on carpet - please pin up to prevent contact with carpet. Please call to the technician's attention any stains or other items that may need special attention. We want you to be completely satisfied with our work in every respect.

What can be done to help maintain my carpet's appearance?
Our technicians can provide Fluorosolve fiber protection to help your carpet stay clean. Fluorosolve bonds to all parts of each individual fiber, thus reducing the ability for dirt, grease and staining materials to attach themselves and become permanent (much like non-stick coatings on kitchenware). Vacuuming and spot cleaning will be easier and carpet life is extended.

If you want your home or office clean and dry, call 1-888-MAGNADRY...
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